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Overview of our Retail POS Service

Finding the right POS support service partner is to find one that can provide complete lifecycle management for your retail system with an active, personable support team. A partner that can help troubleshoot your issues, and take educational steps to help you better navigate the POS in the future, so both parties can work towards common goals as your business scale.

POS Hardware Repair and Maintenance

If your POS hardware needs to be repaired, our retail POS Support Service provides technical expertise is your right partner because we have established partnerships with:

  • IBM
  • NCR
  • ELO
  • BAR
  • HP
  • And other leading manufacturer

Global Onsite Field Technician Service

KompiTech provides global coverage of retail POS support service to our customers. Our technicians can be dispatched at any time notice to your retail location address, our onsite support service can be tailored to meet the local open hours of your retail locations globally.

We provide high-quality POS support to enable retailers to get the most use out of their POS system. Our support technicians have the knowledge, skill, training, and hands-on experience you need in order to troubleshoot any point of sale related issue, be it a malfunctioning receipt printer, an error code on your terminal, or a full-system down.

Key Benefits of our Retail POS Support Service

offered on KompiTech BLiTS ITSM Platform

+70%

+70%

Faster ticket resolution achievable through BLiTS autonomous service platform combined with our proactive local support engineers.
60%

60%

Cost reduction through automation and IT support costs associated with multi-layers of IT providers or sub-contractors.
100%

100%

Service efficiency, real-time communication flow, and full-service visibility to customers.

A whole free month to try out

KompiTech BLiTS Retails POS Support Service

  • Full access to our 24/7 Service Desk
  • Access to experienced and professional KompiTech global onsite field technicians
  • Request IT help anywhere globally
  • Instant platform access to raise tickets utilizing KompiTech online
    legal agreement, no prolonged legal contract process
  • Pay by invoice or credit card
  • Pay per hour of onsite support
  • Up to 10 tickets included in the Business package
    Have more monthly tickets?
From $0 per month
$
0

for the first month

Create a Ticket
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